Enjoy the freedom of hands-free, hassle-free website ownership.
A real human visits your site each month (automation can miss things.)
Easy to read monthly reports loops you in with any important changes with your website.
Your long-term partner for proactive, trustworthy and reliable website support.
What is OVERSITETM
OVERSITE Website Integrity Plans are a monthly service that is a combination of tasks, both automated and human. Each month, we take care of the nerdy stuff behind the scenes like backups, updates but we also physically visit the website each month with a developer’s eye, so we can ensure that the site is working as it should.
Why do I need this service?
You’ve invested a lot of time and money into your website and it’s important that your visitors have a good experience. However, over time, your website can change. As your website’s components & browsers update—like a car—parts stop working or just don’t present as well as it did on launch day. These issues can compromise your brand or reputation, or even prevent your visitors from reaching out.
Wasn't my website built right in the first place?
Your website is a collection of many 3rd-party moving pieces that need to be maintained and monitored to ensure those pieces stay in good working order. You’ve invested a lot of time and money into your website to craft the perfect experience for your visitors but over time, things change.
Like a car—where parts wear out and start to vibrate, tires blow out—your website will experience similar issues and this can affect how your site looks and works. Browsers update causing elements to shift, Captchas and forms can fail or the emails start hitting your spam folder, slow or partial page loads can frustrate users only. Websites get hacked, so backups are vital to preserving your investment, and your time.
Our monitoring service includes a couple of things others folks don’t offer…
We do a lot of the things other companies do: extra backups, security & malware scanning, 24/7 to the minute monitoring to ensure your site is live. What makes our service different, is that we physically visit your website each month. Your website can experience issues that only visiting the website will catch: broken Google maps, broken fonts and failed forms, to name a few. Trust HPX Media to watch over your website so you don’t have to.
Our WordPress monitoring packages include these great features:
Other services available in select packages, or can be purchased separately as needed:
Shake that sinking, Ugh, I haven’t looked at our website in ages and I can’t find the time-feeling. Rest easy knowing that your website is up, it’s protected and your customers are having a great experience on your website.
Ideal for non-WordPress websites.
Ideal for blogs and 2-3 page WP websites.
Ideal for small businesses and WP websites with 5-8 pages.
Ideal for websites that rely heavily on website traffic.
|Features Include:||Features Include:||Features Include:||Features Include:|
|Premium Website Hosting A $240 /yr value. This price inclusion applies to HPX Media hosting clients only. Hosting your website with us isn’t mandatory to use this service. However, we’ll waive the $200 website transfer fee if you choose to host your website and domains with us.|
|Simple Content Updates Simple content updates are straight-forward and quick changes that don’t require much explanation. We do reserve the right to determine what we consider simple and what isn’t.||3 updates||5 updates|
|OVERSITE Member Dashboard Access to the OVERSITE dashboard allows you to review past reports and submit tickets for questions or new work.|
|Monthly Website Integrity Report Each month we’ll send you a report with the previous month’s findings so you stay up to date what’s going on with your website.|
|Offsite & Onsite Website Backups||Weekly||Daily||Daily|
|Safe Updates If, after an update, the site has issues loading, the site is automatically rolled back to the last working version.|
|Plug-In Updates We will update your website’s licensed and stand-alone (not theme-dependent) plug-ins.|
|WordPress Framework Updates|
|Theme Updates Your website’s licensed template will be updated as updates are released by the original developer.|
|Uptime Monitoring We get notified if your website does down so we can respond accordingly.|
|General Look & Feel We will check global elements to ensure your website continues to be attractive and presentable.||Home + 2 pages||Home + 2 pages||Home + 5 pages||Home + 10 pages|
|Mobile Testing We’ll test your website on different mobile device each month.||Home + 2 pages||Home + 2 pages||Home + 5 pages||Home + 10 pages|
|Cross-Browser Testing We’ll test your website in the current versions of Chrome, Firefox and Edge.||Home + 2 pages||Home + 2 pages||Home + 5 pages||Home + 10 pages|
|Test Menus We’ll test the menus to ensure they work and align properly.|
|Test Website Forms We will fill out up to 3 forms on your site to ensure they are functional.|
|Missing Images We’ll check to make sure there’s no missing images.|
|Broken Links We’ll make sure the external links in your website continue to work.|
|Font Check We’ll check to ensure the fonts on your site continue to look good.|
|Spam Comment Moderation We’ll clean out any spam comments.|
|User List ReviewWe’ll look at your list of users to ensure no fake users have been set up. This is a good way to tell if the site has been compromised.|
|Review Post ListWe’ll look at your list of posts to ensure no fake posts have been created. This is a good way to tell if the site has been compromised.|
Endpoint Firewall Our robust firewall:
Security Scanning Our comprehensive malware scanner:
|Malware Clean Up We will clean up your website should it ever become compromised. This includes removal of the malware, however any work to rebuild any damage may incur a cost, on which we can quote you.||Varies by need||Included—up to $150||Included|
|Initial Image Optimization We’ll optimize your website’s existing images for size to keep from adding unnecessary time to page loads.|
|Ongoing Image Optimization Optimizes each image you upload to the website. (This is not a replacement for proper image sizing practices.)|
|Test Website Speed We test the speed of your website to ensure it’s running quickly for users. A slow website can affect your rank in search engines, plus motivates your visitors to hit the BACK button.|
|Clean Database We clear the database of any unused data so it’s as streamlined and runs as quickly as possible.|
|Test Website Accessibility We test the accessibility of your website for users with alternative viewing methods. Accessibility can plays a role in how well your website performs in search engines.|
|Google Analytic Reports We’ll provide the previous months website statistics from Google Analytics.|
|Discounts on Services:|
|Free SSL Certificate (https) Free SSL certificate is only available for hosting clients.|
|Discounted Hourly Studio Rate Receive a discounted rate on the HPX Media hourly rate.||Save 5%||Save 10%|
|Website Assessment We’ll review your website from a customer, search engine and development viewpoint and report back with any recommendations or issues we discover.||$199||$199||First 10 pages free||First 20 pages free|
|Free Support Minutes Free minutes of included support time per month.||0 min||0 min||15 min||30 min|
|Support Queue Priority||Regular||Regular||Priority||Priority|