Our OVERSITETM website care plans manage your website so you can get back to what you need to.
You know how website is crucial to your business—it’s why you invested in it. It generates leads and sales that will impact your bottom line for years to come. What you don’t need is the hassle of worrying whether it’s working or not—you just want to know it’s available for your visitors at all times with no interruption.
Like cars, websites need technical oversite. Ongoing maintenance of your website can be a daunting, technical task. With constant news of business websites being hacked, changes with Google, new technologies and devices being introduced daily, it can be really hard for a business to know where to start when it comes to the technical maintenance of their website. Not a lot of businesses have staff with the technical know-how.
Our OVERSITETM Website Care plans have you covered, no matter the size of your business. Our website care plans are a fully-managed monthly service designed to handle the technical maintenance your website needs to stay secure and turning traffic into leads and sales, letting you and your staff get back to business.
Why do I need a Website Care Plan?
Every day businesses miss out on sales because of common website problems they are completely unaware of. Broken banners, page loading errors and forms that don’t send, as well as hacked or broken websites can ruin good reputations. These issues result in a less-than-stellar experience for your user, which results in a loss of sales.
Each month, we take care of the nerdy stuff behind the scenes like backups, updates but we also physically visit the website each month with a trained eye, so we can ensure the site is working and looking the way it should.
Our monitoring service includes a couple of things others don’t…
We do a lot of the things other companies do but here’s what makes us different: We physically visit your website each month. Your website can experience issues that only visiting the website will catch: broken Google maps, broken features or fonts and failed forms, to name a few. Trust us to provide the OVERSITE your website needs, so you don’t have to. Our WordPress Integrity Plans include these great features:
Pricing that grows with your business
No Contract. Cancel at any time (though you won’t want to.) Sign up today.
Ideal for non-WordPress websites.
Ideal for blogs and 2-3 page WP websites.
Ideal for professionals with WP websites with 5-8 pages.
Ideal for businesses with websites that rely heavily on website traffic.
|Features Include:||Features Include:||Features Include:||Features Include:|
|Premium Website Hosting Hosting your website with us isn’t mandatory to use this service. However, we’ll waive the $200 website transfer fee if you choose to host your website and domains with us.||Add $15 /month||Add $10 /month|
|Simple Content Updates Simple content updates are straight-forward and quick changes that don’t require much explanation. We do reserve the right to determine what we consider simple and what isn’t.||3 updates||5 updates|
|OVERSITE Member Dashboard Access to the OVERSITE dashboard allows you to review past reports and submit tickets for questions or new work.|
|Monthly Website Integrity Report Each month we’ll send you a report with the previous month’s findings so you stay up to date what’s going on with your website.|
|Strategy Call Each quarter we’ll set up a strategy call to hear about any new goals or what’s new in your business and ensures the site is current.||Quarterly|
|Offsite & Onsite Website Backups||Weekly||Daily||Daily|
|Safe Updates If, after an update, the site has issues loading, the site is automatically rolled back to the last working version.|
|Plug-In Updates We will update your website’s licensed and stand-alone (not theme-dependent) plug-ins.|
|WordPress Framework Updates|
|Theme Updates Your website’s licensed template will be updated as updates are released by the original developer.|
|Uptime Monitoring We get notified if your website does down so we can respond accordingly.|
|Plug-in Renewals Includes up to $500 in annual plug-in renewal fees.||Included|
|General Look & Feel We will check global elements to ensure your website continues to be attractive and presentable.||Home + 2 pages||Home + 2 pages||Home + 5 pages||Home + 10 pages
|Mobile Testing We’ll test your website on different mobile device each month.||Home + 2 pages||Home + 2 pages||Home + 5 pages||Home + 10 pages|
|Cross-Browser Testing We’ll test your website in the current versions of Chrome, Firefox and Edge.||Home + 2 pages||Home + 2 pages||Home + 5 pages||Home + 10 pages|
|Test Menus We’ll test the menus to ensure they work and align properly.|
|Test Website Forms We will fill out up to 3 forms on your site to ensure they are functional.|
|Missing Images We’ll check to make sure there’s no missing images.|
|Broken Links We’ll make sure the external links in your website continue to work.|
|Font Check We’ll check to ensure the fonts on your site continue to look good.|
|Spam Comment Moderation We’ll clean out any spam comments.|
|User List Review We’ll look at your list of users to ensure no fake users have been set up. This is a good way to tell if the site has been compromised.|
|Review Post List We’ll look at your list of posts to ensure no fake posts have been created. This is a good way to tell if the site has been compromised.|
Our robust firewall:
Our comprehensive malware scanner:
|Malware Clean Up We will clean up your website should it ever become compromised. This includes removal of the malware, however any work to rebuild any damage may incur a cost, on which we can quote you.||Varies by need||Included—up to $150||Included|
|Initial Image Optimization We’ll optimize your website’s existing images for size to keep from adding unnecessary time to page loads.|
|Ongoing Image Optimization Optimizes each image you upload to the website. (This is not a replacement for proper image sizing practices.)|
|Test Website Speed We test the speed of your website to ensure it’s running quickly for users. A slow website can affect your rank in search engines, plus motivates your visitors to hit the BACK button.|
|Clean Database We clear the database of any unused data so it’s as streamlined and runs as quickly as possible.|
|Enhanced Spam Protection Great for combatting the growing number of human-generated spam messages.|
|Test Website Accessibility We test the accessibility of your website for users with alternative viewing methods. Accessibility can plays a role in how well your website performs in search engines.|
|Google Analytic Reports We’ll provide the previous months website statistics from Google Analytics.|
|Discounts on Services:|
|Free SSL Certificate (https) Free SSL certificate is only available for hosting clients.|
|Discounted Hourly Studio Rate Receive a discounted rate on the HPX Media hourly rate.||Save 5%||Save 10%|
|Website Assessment We’ll review your website from a customer, search engine and development viewpoint and report back with any recommendations or issues we discover.||$199||$199||First 10 pages free||First 20 pages free|
|Free Support Minutes Free minutes of included support time per month.||0 min||0 min||15 min||30 min|
|Support Queue Priority||Regular||Regular||Priority||Priority|